Daily ideas

On its 2026-08-03 earnings call MakeMyTrip said its AI voice bot resolves about 50% of all inbound calls with no human agent, and first tied that to outsourcing cost.

On its 2026-04-30 call, Axos Financial (AX) first put numbers on its in-house AI coding tools: 90% share of committed code and technical uses up 37% since the start of 2026.

On its 2026-07-30 call, Cigna named its AI high-cost-member model Personalized Care Coordination and first cited a 42% drop in avoidable inpatient stays.

Grab's AIR shuttle in Singapore's Punggol has served over 9,000 riders since January, yet no commercial fare has been charged; management plans to start charging in Q4.

Employers Holdings reported a 94% AI staff adoption rate on its 2026-07-30 call, and its CEO said the new excess workers' comp product was built with AI.

On its 2026-08-03 call, EverQuote said seven of its top 10 carriers use AI bidding product Smart Campaigns and revenue flowing through it rose over 100% year over year.

PicPay says a company-wide AI platform helped push its adjusted efficiency ratio to 44.8% and cancel a planned 10% hiring increase, though costs still grew 11.8% sequentially.

Liepin says AI product cash billings grew nearly 100% in 1H 2026 off an RMB 100 million base, lifting revenue with paid customers flat, but discloses no AI revenue.

Target said AI teacher and college wish lists lifted back-to-school page conversion nearly 20%, without translating it into a sales figure.

Huize said AI advisor and claims tools cut its first-half expense-to-income ratio to 24.2%, though absolute operating expenses fell only 1.3%.

Walmart said Sparky users grew 70% and spend 40% more per order, with no controlled comparison between users and non-users.

Opera said Western query revenue grew 29% against 21% globally on AI browser entry points, while AI revenue itself stays undisclosed.

Nord Health said nearly all its code is AI-generated, production code rose 130%, and the team shrank 4% in 2026 without lower output.

Lowe's said online shoppers using its Mylow assistant convert at three times the rate of others, after 25 million questions and with no controlled test.

Kuaishou's AIGC ad spend grew over 70% and 92% of staff use AI agents, yet group revenue rose 1.4% and gross margin fell 410 basis points.

Bill.com said AI underwriting grew invoice financing volume and revenue about 30% in FY26 and improved the expected loss rate by more than 50%.