PagerDuty, Inc.
- Open
- 13.91
- Day high
- 14.17
- Day low
- 13.81
- Prev close
- 14.14
- Volume
- 103K
- Mkt cap
- $1.1B
- P/E (TTM)
- 6.8
- EPS (TTM)
- $2.04
- P/B
- 4.7
- P/S
- 2.2
- Yield
- —
- Per share
- —
- ▼Insiders net selling -$4.2M over the last 3 months (0 open-market buys, 2 sales)
- 🏛Institutions accumulating (13F)
PagerDuty, Inc. (PD) is a Technology company listed on NYSE. The stock is down 11% over the past year. Over the trailing 3 months, insiders filed 0 open-market buys and 2 sales (SEC Form 4).
PagerDuty, Inc. (PD) financials & analyst ratings
Fundamentals (TTM)
Analyst consensus · 3 analysts
Source: exchange market data + company filings. Figures are trailing-twelve-month or as most recently reported. For informational purposes only — not investment advice.
PD earnings date, history & EPS estimates
| Report date | EPS est | EPS actual | Surprise | Revenue | Rev. surprise |
|---|---|---|---|---|---|
| Aug 27, 2026 | $0.31 | $0.32 | +3.6% | $124M | +0.8% |
| May 28, 2026 | $0.24 | $0.32 | +32.2% | $121M | +0.9% |
| Mar 12, 2026 | $0.25 | $0.29 | +17.9% | $125M | +1.2% |
| Nov 25, 2025 | $0.25 | $0.33 | +31.5% | $125M | -0.5% |
| Sep 3, 2025 | $0.20 | $0.30 | +49.3% | $123M | -1.4% |
| May 29, 2025 | $0.19 | $0.24 | +26.3% | $120M | -2.8% |
| Mar 13, 2025 | $0.16 | $0.22 | +36.6% | $121M | +1.5% |
| Nov 26, 2024 | $0.17 | $0.25 | +45.3% | $119M | +1.4% |
| Sep 3, 2024 | $0.16 | $0.21 | +31.2% | $116M | -0.7% |
| May 30, 2024 | $0.13 | $0.17 | +30.8% | $111M | -0.6% |
| Mar 14, 2024 | $0.15 | $0.17 | +13.3% | $111M | +0.1% |
| Nov 30, 2023 | $0.13 | $0.20 | +53.8% | $109M | -1.8% |
PD insider trading activity (SEC Form 4)
| Date | Insider | Type | Shares | Price |
|---|---|---|---|---|
| Aug 28, 2026 | DiLullo John Ddirector, officer: Chief Executive Officer | Tax | 28,847 | $12.19 |
| Aug 28, 2026 | DiLullo John Ddirector, officer: Chief Executive Officer | Grant | 294,464 | — |
| Jul 20, 2026 | Tejada Jenniferdirector, officer: Executive Chair | Sell | 96,847 | $10.41 |
| Jul 20, 2026 | Tejada Jenniferdirector, officer: Executive Chair | Option | 96,847 | $2.00 |
| Jul 20, 2026 | Tejada Jenniferdirector, officer: Executive Chair | Sell | 302,100 | $10.70 |
| Jul 20, 2026 | Tejada Jenniferdirector, officer: Executive Chair | Option | 302,100 | $2.00 |
| Jul 15, 2026 | Shootman Alexdirector | Grant | 40,946 | — |
| Jul 7, 2026 | Wilson Howardother: Strategic Advisor | Tax | 15,062 | $9.98 |
| Jul 7, 2026 | Underwood Paul D.other: Chief Accounting Officer | Tax | 4,264 | $9.98 |
| Jul 7, 2026 | Tejada Jenniferdirector, officer: Executive Chair | Tax | 71,210 | $9.98 |
| Jul 6, 2026 | Prengel Eric Theodoreofficer: Chief Financial Officer | Grant | 600,000 | — |
| Jun 23, 2026 | NELSON ZACHARYdirector | Grant | 21,816 | — |
| Jun 23, 2026 | Murthy Rathidirector | Grant | 21,816 | — |
| Jun 23, 2026 | FRANKLIN SARAH JOYCEdirector | Grant | 21,816 | — |
| Jun 23, 2026 | Gomez Elenadirector | Grant | 21,816 | — |
Source: PD SEC Form 4 filings, latest Aug 28, 2026. For informational purposes only — not investment advice.
See the full PD insider & 13F page →PagerDuty, Inc. company profile
Overview
PagerDuty, Inc. (NYSE:PD) is a San Francisco-based software company that operates a digital operations management platform designed to help organizations manage and respond to critical incidents in their digital infrastructure. Founded in 2009, PagerDuty went public in April 2019 and has evolved from a simple incident alerting service into a comprehensive operations platform. The company serves thousands of customers globally across various industries including software, telecommunications, financial services, and retail, helping them maintain operational resilience in an increasingly complex digital landscape.
Business
PagerDuty operates in the digital operations management sector, providing software solutions that help organizations detect, respond to, and prevent digital incidents that could disrupt their business operations. The company's core offering is its Operations Cloud platform, which serves as a centralized hub for managing digital operations across four main pillars. The platform's Incident Management capability, which represents approximately 70% of the company's Annual Recurring Revenue (ARR), acts as a sophisticated alerting and response coordination system. When something goes wrong in a company's digital infrastructure - such as a website crash, server failure, or application bug - PagerDuty automatically detects the issue, determines who should be notified based on predefined escalation policies, and coordinates the response effort until the problem is resolved. Beyond incident management, PagerDuty offers AIOps (Artificial Intelligence for IT Operations) solutions that use machine learning to correlate data from various monitoring tools, predict potential issues before they become critical incidents, and reduce alert noise by intelligently grouping related alerts. The company's Automation capabilities enable organizations to create workflows that can automatically resolve common issues without human intervention, while their Customer Service Operations (CSOps) extends incident management principles to customer support scenarios. PagerDuty recently introduced PagerDuty Advance, which incorporates generative AI capabilities across the platform, and PagerDuty AI agents that can handle specific tasks like site reliability engineering, operations analysis, and scheduling optimization. The platform integrates with hundreds of monitoring, collaboration, and business tools, creating a comprehensive ecosystem for digital operations management.
Revenue model
PagerDuty operates on a Software-as-a-Service (SaaS) subscription model, generating revenue primarily through recurring annual and multi-year contracts. The company charges customers based on a combination of factors including the number of users, services monitored, and features utilized. With an ARR of $494 million as of fiscal 2025, approximately 71% of revenue comes from customers spending over $100,000 annually, indicating a strong focus on enterprise accounts. The company's revenue streams include subscription fees for its core incident management platform, premium features like AIOps and automation capabilities, and professional services for implementation and training. PagerDuty has been transitioning from traditional seat-based pricing to more flexible, value-based pricing models that align with customer usage patterns and business outcomes. Several factors influence PagerDuty's profitability margins. Positive margin drivers include the company's shift toward enterprise customers who typically sign larger, multi-year contracts with higher average selling prices, the increasing adoption of multi-product solutions which drives expansion revenue, and the scalable nature of the SaaS model where incremental customers can be served with relatively low marginal costs. The company's focus on automation and AI capabilities also allows customers to realize greater value, supporting premium pricing. Margin pressures come from the competitive landscape in IT operations management, where PagerDuty faces competition from both specialized vendors and larger platforms like Datadog. Economic headwinds can lead to longer sales cycles and more scrutinized purchasing decisions, particularly affecting the small and medium business (SMB) segment. The company's ongoing investment in product development, particularly around AI and automation capabilities, and sales team expansion to capture enterprise opportunities also impact near-term margins. Additionally, the shift from seat-based to consumption-based pricing models requires careful balance to maintain revenue growth while providing customer value.
Competitive moat
PagerDuty's competitive moat is moderately strong but faces increasing pressure from larger technology platforms. The company's primary defensive advantages stem from its 15 years of specialized expertise in incident management and the mission-critical nature of its service - when digital systems fail, organizations cannot afford downtime, creating high switching costs and customer stickiness. The company has built an extensive integration ecosystem with hundreds of monitoring tools, collaboration platforms, and business applications, creating network effects where the platform becomes more valuable as more tools connect to it. PagerDuty's highly resilient architecture, designed to maintain availability even during major global outages, provides credibility that is difficult for newer entrants to replicate quickly. However, PagerDuty's moat faces significant challenges from platform consolidation trends. Large observability and cloud infrastructure providers like Datadog, Splunk, and cloud hyperscalers are expanding their offerings to include incident management capabilities. These competitors can leverage their existing customer relationships and broader platform offerings to provide integrated solutions that may be more attractive to cost-conscious enterprises seeking vendor consolidation. The company's response has been to expand beyond pure incident management into a broader operations platform, but this strategy puts PagerDuty in direct competition with well-funded, larger players who have more resources to invest in product development and customer acquisition. While PagerDuty maintains advantages in specialized incident management workflows and enterprise-grade reliability, the sustainability of its moat depends on its ability to demonstrate superior value in an increasingly competitive landscape where customers are consolidating their technology stacks.
Risks & safety
PagerDuty demonstrates a moderate margin of safety with solid financial fundamentals but some concerns around growth trajectory and competitive positioning. • Liquidity and Solvency: Strong cash position with $346 million in cash and short-term investments, positive operating cash flow of $118 million annually, and free cash flow of $108 million. Current ratio of 1.93 indicates adequate short-term liquidity. • Debt Concerns: High debt-to-equity ratio of 3.57, though this includes significant deferred revenue obligations typical for SaaS companies rather than traditional interest-bearing debt. • Valuation Metrics: Trading at 13.1x price-to-book ratio, which appears elevated for a company with negative EBITDA of -$15 million. However, the company generates positive free cash flow, indicating operational efficiency despite accounting losses. • Growth and Profitability: ARR growth has decelerated to 9% annually, below the typical 20%+ growth rates expected for SaaS companies. The company is approaching EBITDA breakeven and has demonstrated ability to generate positive operating margins when needed. • Market Position Risk: Faces competitive pressure from larger platforms, though maintains strong customer retention with 107% dollar-based net retention rate.
Recent development
Over the past few years, PagerDuty has undergone significant strategic transformation, evolving from a focused incident management provider to a comprehensive digital operations platform. The company has made several key strategic pivots, most notably its enterprise-first go-to-market transformation, shifting from a bottoms-up, technical sales approach to a top-down enterprise sales motion targeting larger, multi-year platform deals. Product innovation has centered around AI and automation capabilities. The company launched PagerDuty Advance, incorporating generative AI across its platform, and recently introduced PagerDuty AI agents for site reliability engineering, operations analysis, and scheduling. These AI capabilities have been democratized across all paid tiers, expanding beyond premium offerings to drive broader platform adoption. Strategic acquisitions have enhanced the platform's capabilities, particularly the integration of Jeli to strengthen incident learning and post-mortem analysis. The company has also expanded its addressable market by developing Customer Service Operations (CSOps) capabilities and pursuing federal market opportunities through FedRAMP certification efforts. Leadership changes reflect the strategic evolution, with new executive appointments including David Williams as SVP of Product, Allison Corley as Chief Customer Officer, and Sarah Franklin joining the board. The company is actively searching for a Chief Revenue Officer to lead its sales transformation. Go-to-market strategy has emphasized multi-product adoption, with 65% of new ARR now coming from AIOps, Automation, and CSOps products beyond core incident management. The company has also introduced more flexible pricing models, moving away from traditional seat-based pricing toward value-based and consumption-oriented approaches to better align with customer needs and improve competitive positioning.
PD company profile · for informational purposes only — not investment advice.
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