8x8, Inc.
- Open
- 2.00
- Day high
- 2.00
- Day low
- 1.86
- Prev close
- 1.99
- Volume
- 1.3M
- Mkt cap
- $272M
- P/E (TTM)
- 57.0
- EPS (TTM)
- $0.03
- P/B
- 1.8
- P/S
- 0.4
- Yield
- —
- Per share
- —
- ▼Insiders net selling -$116K over the last 3 months (0 open-market buys, 2 sales)
- 🏛Institutions reducing (13F)
8x8, Inc. (EGHT) is a Technology company listed on NASDAQ. The stock is down 4% over the past year. Over the trailing 3 months, insiders filed 0 open-market buys and 2 sales (SEC Form 4). Drillr has 1 published research article covering EGHT.
8x8, Inc. (EGHT) financials & analyst ratings
Fundamentals (TTM)
Analyst consensus · 2 analysts
Source: exchange market data + company filings. Figures are trailing-twelve-month or as most recently reported. For informational purposes only — not investment advice.
EGHT earnings date, history & EPS estimates
| Report date | EPS est | EPS actual | Surprise | Revenue | Rev. surprise |
|---|---|---|---|---|---|
| Aug 4, 2026 | $0.08 | $0.09 | +8.0% | $190M | +4.2% |
| May 19, 2026 | $0.07 | $0.11 | +57.1% | $185M | +2.3% |
| Feb 3, 2026 | $0.09 | $0.12 | +33.3% | $185M | +2.2% |
| Nov 4, 2025 | $0.07 | $0.09 | +28.6% | $181M | +1.8% |
| May 19, 2025 | $0.08 | $0.08 | +0.0% | $177M | -0.8% |
| Feb 4, 2025 | $0.08 | $0.11 | +37.5% | $179M | +0.5% |
| May 8, 2024 | $0.07 | $0.08 | +14.3% | $179M | +0.3% |
| Jan 31, 2024 | $0.10 | $0.12 | +20.0% | $181M | -1.4% |
| Nov 1, 2023 | $0.09 | $0.14 | +55.6% | $185M | +0.7% |
| May 11, 2023 | $0.08 | $0.11 | +37.5% | $185M | -0.5% |
| Feb 1, 2023 | $0.03 | $0.07 | +165.6% | $184M | -0.9% |
| Oct 27, 2022 | $0.04 | $0.05 | +18.2% | $187M | +0.5% |
EGHT insider trading activity (SEC Form 4)
| Date | Insider | Type | Shares | Price |
|---|---|---|---|---|
| Aug 10, 2026 | Kraus Kevinofficer: Chief Financial Officer | Sell | 34,329 | $2.32 |
| Aug 5, 2026 | Burton Andrew F.director | Grant | 65,533 | — |
| Aug 5, 2026 | Singh Jaswinder Paldirector | Grant | 65,533 | — |
| Aug 5, 2026 | Theophille Elizabeth Harrietdirector | Grant | 65,533 | — |
| Aug 5, 2026 | Ford Todd Rdirector | Grant | 65,533 | — |
| Aug 5, 2026 | Bonner Moniquedirector | Grant | 65,533 | — |
| Aug 5, 2026 | Gleeson Alisondirector | Grant | 65,533 | — |
| Aug 5, 2026 | Pagliuca Johndirector | Grant | 65,533 | — |
| Jul 28, 2026 | Theophille Elizabeth Harrietdirector | Sell | 20,207 | $1.81 |
| Jul 27, 2026 | Pagliuca Johndirector | Option | 66,502 | — |
| Jul 27, 2026 | Bonner Moniquedirector | Option | 66,502 | — |
| Jun 16, 2026 | Middleton Hunterofficer: Chief Product Officer | Tax | 16,112 | $1.77 |
| Jun 16, 2026 | Denny Laurenceofficer: Chief Legal Officer | Tax | 7,747 | $1.77 |
| Jun 16, 2026 | Kraus Kevinofficer: Chief Financial Officer | Tax | 17,854 | $1.77 |
| Jun 16, 2026 | Wilson Samuel C.officer: Chief Executive Officer | Tax | 40,068 | $1.77 |
Source: EGHT SEC Form 4 filings, latest Aug 10, 2026. For informational purposes only — not investment advice.
See the full EGHT insider & 13F page →8x8, Inc. company profile
Overview
8x8, Inc. (NASDAQ:EGHT) is a cloud-based communications and customer experience platform provider founded in 1987 and headquartered in Campbell, California. The company went public in 1997 and has evolved from its early focus on voice over internet protocol (VoIP) services to become a comprehensive unified communications and contact center solutions provider. Over the past few years, 8x8 has undergone significant strategic transformation, including the 2022 acquisition of Fuze to strengthen its enterprise capabilities, substantial debt reduction efforts, and a strategic pivot toward customer experience (CX) platforms with enhanced artificial intelligence capabilities.
Business
8x8 operates in the cloud-based business communications industry, providing Software-as-a-Service (SaaS) solutions that enable organizations to communicate and serve customers through multiple channels. The company's core offerings span three main product categories that work together as an integrated platform. 8x8 Work represents the company's unified communications solution, delivering enterprise voice services with public switched telephone network (PSTN) connectivity, video meetings, team messaging, and collaboration tools. This product essentially replaces traditional phone systems with cloud-based alternatives that allow employees to communicate from anywhere using internet connections. 8x8 Contact Center is a multi-channel cloud-based customer service platform that enables businesses to handle customer interactions across voice, chat, email, and social media from a single interface. This solution includes advanced features like intelligent routing, workforce management, and AI-powered analytics to help organizations provide better customer service while improving agent productivity. 8x8 CPaaS (Communications Platform-as-a-Service) provides developers and businesses with application programming interfaces (APIs) to embed communication capabilities directly into their own applications and workflows. This includes messaging, voice calling, and video functionality that can be integrated into custom business applications. The company also offers tiered service packages (X1 through X8) that combine these capabilities at different feature and price points to serve various market segments from small businesses to large enterprises. Based on recent financial data, the unified communications and contact center solutions represent the majority of revenue, while CPaaS contributes approximately 10-12% of total revenue through usage-based pricing models.
Revenue model
8x8 generates revenue primarily through recurring subscription fees for its cloud-based communication services, with some additional usage-based charges. The company operates on a Software-as-a-Service model where customers pay monthly or annual fees per user for access to the platform, with pricing tiers based on feature sets and service levels. The primary revenue streams include monthly recurring revenue from unified communications subscriptions, contact center seat licenses, and usage-based charges for CPaaS services including messaging, voice minutes, and API calls. Enterprise customers typically represent higher value contracts with multi-year commitments, while small and medium businesses generally operate on shorter-term agreements. The company has been focusing on multi-product sales, as customers using three or more 8x8 products generate significantly higher revenue per account. Several factors influence 8x8's margins and profitability. Positive margin drivers include the scalable nature of cloud infrastructure, increasing adoption of higher-margin contact center and AI-enabled services, and the company's focus on moving customers from legacy Fuze platform to the more efficient 8x8 platform. The business benefits from network effects as platform usage increases, particularly in CPaaS services where higher volumes can improve unit economics. Margin pressures come from competitive pricing in the unified communications market, the costs associated with maintaining global telecommunications infrastructure and regulatory compliance across multiple countries, and ongoing investments in research and development for AI capabilities. The company also faces headwinds from customer rightsizing during economic uncertainty and the challenge of migrating acquired Fuze customers while maintaining service quality. Interest rate sensitivity affects some customer segments' purchasing decisions, particularly smaller businesses that may delay communication system upgrades during economic downturns.
Competitive moat
8x8's competitive moat is relatively modest in the highly competitive cloud communications market. The company's primary defensive advantages stem from customer switching costs and platform integration complexity. Once organizations implement 8x8's unified communications and contact center solutions, migrating to alternative providers requires significant time, training, and potential service disruption, creating some customer stickiness. The company has built technical advantages through its global telecommunications infrastructure spanning 56 countries and deep integrations with popular business applications like Microsoft Teams, Salesforce, and Microsoft Dynamics. These integrations create additional switching costs as customers become dependent on workflow connections between 8x8 and their other business systems. The multi-product platform approach also strengthens retention, as customers using multiple 8x8 services are less likely to churn. However, 8x8 faces substantial competitive pressure from larger, well-funded rivals including Microsoft (Teams), Zoom, RingCentral, and traditional telecommunications providers expanding into cloud services. These competitors often have greater resources for product development, marketing, and pricing competition. The unified communications market has relatively low barriers to entry for new cloud-based providers, and many enterprise customers maintain multi-vendor strategies that reduce dependence on any single communications provider. The company's moat is further challenged by the commoditization of basic voice and messaging services, forcing 8x8 to differentiate through advanced features like AI-powered analytics and specialized contact center capabilities. While these value-added services can command higher margins, they require continuous innovation investment to maintain competitive advantages in a rapidly evolving market where customer expectations and technology capabilities change frequently.
Risks & safety
8x8 presents a moderate margin of safety with improving but still elevated financial risks. The company has demonstrated operational improvements but maintains high leverage levels. • Liquidity and Solvency: Cash position of $104 million with $27 million quarterly operating cash flow provides reasonable near-term liquidity. Current ratio of 1.24 indicates adequate short-term debt coverage, though not particularly strong. • Debt Burden: Debt-to-equity ratio of 3.77 remains elevated despite 35% debt reduction since August 2022. The company has successfully refinanced and reduced debt principal, but leverage levels still present risk during economic downturns. • Valuation Metrics: Trading at 28.9x trailing P/E ratio appears expensive given modest growth prospects. EV/EBITDA of 8.5x is more reasonable for a mature SaaS business. Price-to-book ratio of 3.09 suggests limited asset protection. • Operational Stability: Positive free cash flow generation for 16 consecutive quarters demonstrates operational consistency. However, revenue growth has been minimal with some quarters showing slight declines. • Other Considerations: Stock-based compensation reduced to 5.3% of revenue shows improved capital efficiency. The ongoing Fuze platform migration creates execution risk but also potential for margin improvement once completed.
Recent development
Over the past few years, 8x8 has executed a comprehensive strategic transformation focused on profitability, debt reduction, and customer experience platform development. The company completed the significant acquisition of Fuze in 2022 to strengthen its enterprise capabilities, though this initially created integration challenges and customer migration complexities that the company is still resolving. A major strategic pivot has been the shift toward customer experience (CX) solutions, with expanded contact center capabilities and AI-powered features becoming central to the company's value proposition. The company has launched several new products including 8x8 Engage for cross-organizational customer engagement, Intelligent Customer Assistant with AI-powered chatbots, and enhanced Microsoft Teams integration through Operator Connect. These innovations have driven new product sales growth of over 60% year-over-year. The company has prioritized financial discipline through aggressive debt reduction, paying down over $225 million in debt and reducing total debt by 35% since August 2022. This deleveraging effort included refinancing to a new $200 million credit facility with more favorable terms. Operational improvements have generated 16 consecutive quarters of positive operating cash flow, with record quarterly cash flow of $27.2 million in the most recent quarter. 8x8 has also expanded its international presence, particularly in the Asia-Pacific region where CPaaS business has grown strongly, and the company recently closed its largest-ever deal in that market. The strategic focus on small and mid-sized enterprises has improved sales productivity and customer acquisition metrics, while the planned shutdown of the legacy Fuze platform by end of 2025 will eliminate operational complexity and potentially improve margins.
EGHT company profile · for informational purposes only — not investment advice.
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